Contact Us
Do you have a question about our available products? Do you have questions regarding your order or need to start a return? Perhaps you want to sell your collection to us?
Contact Us
We’re thrilled that you want to get in touch with us! Whether you have a burning question, need assistance, or just want to share your thoughts, we’re all ears (well, metaphorically speaking).
Here’s how you can reach us:
- Use the form on this page.
- Use the chat feature in the bottom left corner
- Follow us on Instagram
Either way, we are here to provide the best customer service experience in the hobby.
By completing and submitting the form, you will receive information, tips, and promotions from Hornet Nation Diecast. To learn more about how HND uses your information, see our Privacy Statement.
Frequently Asked Questions
We’re here to make your shopping experience seamless and enjoyable. If you have any questions, check out our FAQs below for quick answers.
Can’t find what you’re looking for? Feel free to reach out to our support team through the form above.
What products do you sell?
Born from that passion, we support the collector and the kid at heart. Offering items from Hot Wheels, Matchbox, M2 Machines, NASCAR Authentics, Auto World, AutoArt, Johnny Lightning, and many more, I can assure you you will find something you will love.
How do I place an order?
Ordering is a breeze! Simply browse our site, add items to your cart, and follow the checkout process. If you need assistance, feel free to use the form above and we will be glad to help.
Is it safe to shop on your site?
Absolutely! We prioritize the security of your information. Our site is SSL-encrypted, and we never store payment details. Check our Privacy Policy for more details.
What are your shipping options?
We offer standard and express shipping options. Delivery times and costs vary based on your location and the selected option.
We offer FREE shipping on all orders with a subtotal of $75.00 or more.
Can I track my order?
Yes, you can! Once your order ships, you’ll receive a tracking number via email. Use this to track your package in real time.
The tracking number can then be input into the USPS tracking site.
Do you ship internationally?
No we do not ship internationally at this time
What is your return policy?
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days. Check our Returns Policy for eligibility and instructions.
I forgot my password. What should I do?
No worries! Click on “Forgot Password” on the login page, and we’ll guide you through resetting your password.